Sustainability

We are an inbound tourism agency based in Peru. We recognize that tourism has a direct impact on the environment, local communities, the economy, and the people who are part of our value chain. Therefore, we are committed to managing our activities in a responsible, ethical, and sustainable manner.

This Sustainability Policy establishes the principles, commitments, and guidelines that guide our decisions and operations, and serves as a reference for our internal team, as well as for suppliers, partners, and clients.

We promote responsible tourism that cares for the environment, improves the quality of life of our team, and strengthens local communities, thereby generating authentic and sustainable experiences.

Our vision is to establish ourselves, in the medium term, as an inbound tourism agency recognized for integrating sustainability into its daily management, generating positive impacts in the destinations where we operate, contributing to local development, and offering responsible, viable, and high-quality tourism experiences.

This policy applies to:

  • All company personnel.
  • Suppliers and business partners (accommodations, transportation, guides, local operators).
  • Tourism services, excursions, and activities offered.
  • Clients and other stakeholders related to our operations.

We are committed to complying with all applicable Peruvian legislation, including but not limited to:

  • Labor regulations and occupational health and safety standards.
  • Current environmental legislation.
  • Consumer protection laws.
  • National, regional, and local tourism regulations.
  • The company is committed to staying informed about relevant regulatory changes and to adapting its operations when necessary.

We are committed to:

  • Providing fair working conditions, respecting the labour and human rights of our staff.
  • Promoting a safe, inclusive, and discrimination-free work environment.
  • Encouraging professional development and team well-being.
  • Respecting equal opportunities, diversity, and non-discrimination.
  • Preventing any form of child labour, forced labour, or exploitation.
  • Creating opportunities for students to participate in internships and/or traineeships.

As a small company, we implement environmental measures aligned with our operational scale, committing to:

  • Using natural resources responsibly (energy, water, paper).
  • Reducing, reusing, and recycling waste whenever possible.
  • Minimizing the use of single-use plastics.
  • Promoting good environmental practices among staff.
  • Raising awareness about reducing environmental impacts in the office and in operations.

We progressively work with suppliers who share sustainability principles.

We are committed to:

  • Prioritizing local suppliers and small businesses whenever possible.
  • Promoting responsible practices in transportation, seeking to reduce environmental and social impacts.
  • Favouring accommodations that comply with local legislation, labour rights, and good environmental practices.
  • Communicating our sustainability expectations to suppliers and guides.
  • Committing to negotiate and accept fair wages for all our suppliers, above the legal hourly minimum.

In the destinations where we operate, we are committed to:

  • Respecting local culture, traditions, and heritage.
  • Minimizing negative impacts on the environment and biodiversity.
  • Promoting excursions and activities that directly benefit local communities.
  • Working with local guides, fostering fair and safe conditions.
  • Raising client awareness about responsible behaviour during their trip.

We are committed to:

  • Providing clear, truthful, and responsible information about our services and destinations.
  • Promoting responsible tourism practices among our clients.
  • Protecting the privacy and security of client information.
  • Collecting and considering client feedback to improve our services.

Within the framework of continuous improvement, we aim to:

  • Consolidate the implementation of the Travelife sustainability system.
  • Gradually reduce the use of paper and single-use plastics in internal operations by promoting digital alternatives and responsible practices.
  • Increase collaboration with suppliers, communities, and local guides committed to responsible practices.
  • Integrate sustainability criteria into the design of new tourism products.
  • Provide regular training to the team on sustainable tourism topics.
  • Empower and develop local women to become agents of positive change and leaders within their communities.

Management appoints the Sustainability Coordinator as responsible for executing the implementation and monitoring of this policy. The policy will be reviewed periodically to ensure its relevance, effectiveness, and continuous improvement.

This Sustainability Policy is public and available to staff, suppliers, clients, and other stakeholders.

This Sustainability Policy has been reviewed and approved by General Management, which assumes responsibility for its implementation, monitoring, and continuous improvement.